Privacy Policy
1. Introduction
Three Royals Media (“Three Royals Media,” “we,” “us,” or “our”) is a Canadian incorporated digital marketing and automation agency operating primarily in both Canada and the United States and across international markets.
We are committed to protecting your privacy and handling personal information in a transparent, lawful, and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:
Visit our website
Submit a form or book a call
Communicate with us via email, SMS, phone, or chat
Interact with our marketing or advertising
Use or inquire about our services
This policy is designed to comply with applicable privacy and communications laws, including PIPEDA and CASL (Canada), TCPA, CAN-SPAM, and CCPA/CPRA (United States), and GDPR (EU/UK).
2. Who We Are (Data Controller)
Three Royals Media
Incorporated in Canada
Operating across North America and globally
Email: [email protected]
For the purposes of applicable data protection laws, Three Royals Media acts as a Data Controller, meaning we determine how and why personal information is processed.
3. Information We Collect
a) Information You Provide
Name
Email address
Phone number
Business name
Job title
Messages, inquiries, or requests
Information submitted via forms,
calendars, chat, or surveys
b) Automatically Collected Information
IP address
Device and browser type
Pages visited and interactions
Referring URLs
Date and time of visits
c) Marketing & Analytics Data
IP address
Device and browser type
Pages visited and interactions
Referring URLs
Date and time of visits
4. How We Collect Information
We collect personal information through:
Website forms and landing pages
Appointment booking tools
Live chat and AI-assisted chat systems
Email and SMS opt-ins
Advertising and retargeting pixels
Analytics tools
Direct communication (email, phone, SMS)
5. How We Use Your Information
We use personal information for legitimate business purposes, including to:
Respond to inquiries and requests
Provide and manage our services
Communicate with prospects and clients
Send marketing, informational, and transactional communications
Operate automated and AI-assisted follow-up systems
Run retargeting and remarketing campaigns
Improve website performance and user experience
Maintain security and prevent fraud
Comply with legal and regulatory obligations
6. Email & SMS Communications
By submitting your contact information or otherwise engaging with Three Royals Media, you consent to receive communications from us, which may include emails, SMS messages, phone calls, and automated or AI-assisted communications, in accordance with applicable laws.
Message frequency may vary
Message and data rates may apply
You may opt out at any time:
Email: via unsubscribe link
SMS: reply STOP
We comply with CASL (Canada), TCPA and CAN-SPAM (U.S.), and other applicable regulations.
We do not sell phone numbers or email addresses.
7. Cookies, Tracking & Advertising
We use cookies and similar technologies to:
Analyze website traffic and usage
Measure advertising performance
Deliver relevant ads
These may include analytics and advertising tools such as Google Analytics and advertising pixels. You may control cookies through your browser settings.
8. Sharing of Information
We may share personal information with trusted third parties only as necessary to operate our business, including:
CRM and marketing automation platforms
Email and SMS service providers
Analytics providers
Advertising platforms
Hosting and infrastructure providers
All third parties are required to safeguard personal information.
We do not sell personal data.
9. International Data Transfers
As we operate internationally, your personal information may be processed or stored in Canada, the United States, or other jurisdictions. Where required, appropriate safeguards are implemented.
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
11. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Requests may be submitted to [email protected].
12. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
13. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.
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